AMEK Custom Builders — parent of AMEK Construction and AskAMEK — has been recognized for its excellence in customer service with an Achievement in Consumer Excellence (ACE) Award from the Minnesota chapter of the National Association of the Remodeling Industry (NARI).
ACE Award recipients must receive an average customer survey score of 4 out of 5 — and score not less than 3 — in five award criteria: quality, responsiveness, meeting deadlines, professionalism and communication.
“Receiving the ACE Award is most gratifying because it is based solely on customer feedback and not from people within the industry,” said Andrew Schmidt, CEO of Amek Custom Builders, parent of Amek Construction.
NARI provides satisfaction surveys to clients of member companies and provides the award after tallying the results.
“It is humbling to know that our customers are appreciating our approach to them and their project, which is treating each of them with honesty and integrity,” said Schmidt. “We work hard to develop a relationship of trust and friendship with our customers and this award affirms that we are succeeding.”
Amek Custom Builders is a premiere remodeling company in the Minneapolis St. Paul area, providing custom remodeling of kitchens, bathrooms, living rooms and bedroom spaces.
The company was founded in 1996 by brothers Andrew and Matt Schmidt. Their brother Paul and father Mark joined the business in the ensuing few years. AMEK is a customer-centered business that has thrived by faithfully staying true to the basic principles of integrity, honesty, trust and friendship.